PRIVACY POLICY

1. WHO ARE WE?

This website is operated by Henderson Food Machinery Limited a company registered in England and Wales under registration number NI629398 and our registered address is Hamilton Morris Waugh (Accountants) Henderson Food Machinery, 34 Dufferin Avenue, Bangor, Co.Down, BT203AA United Kingdom ("we" "us" and "our" being interpreted accordingly). We are the data controller for the purposes of this Privacy Policy. This Privacy Policy relates to Henderson Food Machinery Limited a premises offering equipment, servicing and parts located at Henderson Food Machinery Limited, Machinery House, 79 Downpatrick Road, Crossgar, County Down, BT30 9EH

2. WHAT IS THIS PRIVACY POLICY IS FOR?

This Privacy Policy gives you information about how we will use personal data and other private information that we collect from you as a user of this Site, ("you" or "your" being interpreted accordingly). When we refer to 'personal data' in this Privacy Policy means any information that relates to you from which you can be identified. This Privacy Policy governs the processing of your personal data, including in connection with your use of our Site, so please read it carefully.

3. WHAT PERSONAL DATA MAY WE COLLECT?

We may collect the following personal data about you: The personal details you provide (such as name, address, e-mail address, business address and phone number) when submitting an enquiry. Personal details you choose to give when corresponding with us by phone or e-mail. Any other personal or private information about you that you choose to submit to this Site. Information about your preferences (e.g. advertising interests, cookie data, clickstream data, browsing history, responses to direct marketing, and opt-outs from direct marketing) and any information provided to us by third parties.

4. COOKIES

Our Site uses cookies for a number of purposes, including to distinguish you from other users, to provide you with a good user experience when you browse our Site and to allow us to improve the features of this Site.

5. HOW WE USE YOUR DATA

We may use your personal data in the following ways:

  1. To operate our business and provide you with services you have requested. To verify your identity.
  2. To acknowledge, confirm and deal with your enquiry.
  3. Where we are asked to deal with any other enquiries or complaints you may make. To notify you about any changes to this Site, or services provided through this Site. To provide you with information about goods or services we feel may interest you. We will however only contact you if you have previously consented to such contact and only by such means (e.g. email or post) as you have also previously consented to. Any marketing email that you receive from us will allow you to unsubscribe to further email promotions.
  4. For internal business/technical operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes and as part of our efforts to keep our Site secure.
  5. On an aggregate basis, to understand how individuals collectively use the features of our Site.
  6. To give effect to your legal rights and your rights under this Privacy Policy. To protect against fraud, identity theft, and other unlawful activity. To establish or exercise any legal rights or claims.
  7. To satisfy our obligations under applicable law, this Privacy Policy, and any other policies or terms that are applicable to our relationship with you.
  8. For other purposes to which you have consented, and we may combine personal data that you provide to us with other information we collect about you for the purposes set out in this Privacy Policy.

6. DISCLOSURE OF YOUR PERSONAL DATA

We may share your personal data with third parties in the following situations: We may disclose your personal data to our employees and agents to the extent necessary to provide you with services you have requested.

We may make your personal data available to selected third parties who act on our behalf to support our operations (for example, card processing or payment services (see the section below headed 'Payment Information') and credit reference agencies to protect against possible fraud, subject to appropriate contractual protections in accordance with applicable law.

If we sell or transfer all, or any portion, of our business or our company assets to any third party, personal data held by us about you may be one of the transferred assets. If we need to disclose your personal data to comply with a legal obligation or to enforce our Terms & Conditions.

To protect us against loss or damage (including, without limitation, exchanging information with the police, courts or law enforcement organisations).

To the extent necessary to establish, exercise or defend legal rights or claims, or for the purposes of investigating actual or suspected unlawful activity.

7. SECURITY

We will take appropriate technical and organisational security measures to protect the personal data that you submit to us against unauthorised/unlawful access or loss, destruction or damage, although we cannot 100% guarantee the security of data that you provide to us online.

Unfortunately, the transmission of information over the internet or public communications networks can never be completely secure.

8. DATA RETENTION

We will only retain your personal data for as long as we require those personal data in connection with the purposes set out in this Privacy Policy, except where we are required or permitted, under applicable law, to retain your personal data for additional periods of time.

9. YOUR DATA PROTECTION RIGHTS

Subject to applicable law, you may have the following rights in relation to your personal data:

  1. The right to request access to, or copies of, your personal data that we process. The right to request correction of any inaccuracies in your personal data.
  2. The right to object, on legitimate grounds, to the processing of your personal data. The right to request that your personal data are deleted. This does not affect your statutory rights. If you wish to exercise any of these rights please contact us as described in the section below headed 'Contact'. We may also need to ask you for further information to verify your identity before we can respond to any request.

10. CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our Privacy Policy in the future will be posted on this page. Please check back frequently to see any updates or modifications.

11. CONTACT

Questions, comments or requests regarding this Privacy Policy should be addressed to debra@Hendersonfoodmachinery.com or by post to Henderson Food Machinery Limited, Machinery House, 79 Downpatrick Road, Crossgar, County Down, BT30 9EH

Copyright ©2018 David Henderson Food Machinery
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HFM Ratings

Henderson Food Machinery offer a rating on all our used machinery you can see the star rating on every used machine we have for sale.

We believe as a growing company and our realisation of customer expectations you need to create a star rating system this gives peace of mind so when buying machinery you feel comfortable, if you are not happy with your purchase we will refund the full purchase price.

Our policy for the 5 star assessment of the used equipment we have for sale, will be assessed by an independent engineer, our philosophy for providing this service is we understand the pressure all our customers are under on a daily basis and need to have peace of mind when buying used machinery without having manufacturing and processing problems.

You can contact our team at anytime and we will give you a true written assessment on your machinery enquiry

OUR POLICY IS WE CARE ABOUT PRESENT AND FUTURE CUSTOMERS

Superb Plug and Play Machine

Very Good Condition

Used Machine Will Need Work Going Forward

Old Machine Needs Work But Can be Fixed

Ideal For Spare Parts